Our masterclass vouchers are valid for 12 months from the purchase date. 

These vouchers or masterclass booking are not refundable. ​

If you cannot attend it due to illness or self-isolation, you are welcome to transfer your place to one of our relatives. 

Just email us to info@florianpoirot.com and let us know about the change of name and contact details. 

If you are willing to change your Masterclass date, please contact us at least 20 days to reschedule it free of charge. 

If you contact us between 20 and 10 days prior to the date, an extra of £30 will be required to reschedule your masterclass. 

No reschedule will be accepted if you contact us less than 10 days prior to the masterclass. 

​If we do have to cancel a masterclass, we will offer you to reschedule the masterclass to another date by providing a new voucher valid for 12 months or to convert the price of your masterclass by a product voucher to spend online or in shop valid for 6 months.